Terms and Conditions of Service

By using the Rose Revenue LLC (“Service”), you are agreeing to be bound by the following terms and conditions (“Terms and Conditions”). Rose Revenue LLC (“Company”) reserves the right to update and change these Terms and Conditions without notice. Violation of any of the terms below may result in the termination of your account.

Account Terms

You are responsible for maintaining the security of your account and password. STARTER Tier is one login for the account. ESSENTIALS Tier Allocates two logins (you and an assitant) PREMERE Tier has 3-5 logins (your staff). These are the Only Approved Assistant that can go into the system of Rose. World of VA's & Smart Lab Digital & Think Pink Software. For additional logins there's additional pricing. $35 A month Per Additional User of the Rose System. The Company cannot and will not be liable for any loss or damage from your failure to comply with this security obligation. You are responsible for all content posted and activity that occurs under your account (even when content is posted by others who have their own logins under your account). You may not use the Service for any illegal purpose or to violate any laws in your jurisdiction (including but not limited to copyright laws). You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process. Your login may only be used by one person – a single login shared by multiple people is not permitted. You may create separate logins for as many people as you’d like. You must be a human. Accounts registered by “bots” or other automated methods are not permitted.

Payment, Refunds, Upgrading and Downgrading Terms, Texting Terms

Upon card deployment the set up fee and activation fee will not be refunded. For any upgrade or downgrade in plan level, will result in the new rate being charged at the next billing cycle. There will be no prorating for downgrades in between billing cycles. Downgrading your Service may cause the loss of features or capacity of your account. The Company does not accept any liability for such loss. All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes. Where required, The Company will collect those taxes on behalf of the taxing authority and remit those taxes to the taxing authorities. Any Auto recharge for messaging charges under any sub account at your responsibility to track and manage it is not the responsibility of Rose Revenue LLC. You are responisble for maintaining your monthly subcription with rose revenue. In the event a sub account is deleted which has existing phone credits, the credits will be forfeited. If a sub account has credits but has no usage and no phone number attached to the sub account. If it is determined that any user fails to pay the agreed upon monthly or annual payments by exploitation of any self billing feature, all associated accounts may be terminated immediately, without warning, and the user will be billed for all unpaid usage.

Subscription billing is based on the availability of products and services within the parameters defined by their packages. Certain fees may be usage-based (e.g. in app.roserevenue.com for e-mail, texts, phonecalls, hosting/bandwidth, domain names overages, courses, training, events, etc.).

Payment receipts are provided electronically with each purchase, and may also be provided upon customer request.

 

Billing Cycle

Credit/Debit Card Billing: All credit/debit cards are automatically charged on the customer's specific billing cycle date.

•Payment failure: In the event a credit/debit card fails to charge successfully, access to the product will immediately cease.

•Deactivation: Rose Revenue LLC  reserves the right to remove customer application data from its servers after non-payment.

Fees

•Collections Fee: In the event an account is submitted to a third-party collections service, a $35.00 processing fee may be assessed to the existing account balance. This fee is in addition to any other fees previously assessed on the account.

•Chargebacks: If a customer initiates a chargeback, Rose Revenue LLC. may assess a $50.00 processing fee for each individual chargeback.

•Interest: Any charges not paid when due are subject to interest at a rate equal to the lesser of: (i) one and one-half percent (1.5%) per month; or (ii) the maximum interest rate allowed by applicable law.

 

Account Limits

 

Every Rose package or plan comes with a NO Amount of email, text, and telephony credits. You are responsible for the Additional cost/charge of any use above that and will be billed automatically for that usage.

 

Email/Text/Telephony consumption limits: amount of system resources you may consume, without extra charge, through a standard monthly billing cycle.

Read below under the "Overage Billing" section for details on the overage fees.

 

 

Billing Disputes

Each Rose Revenue LLC. customer agrees to provide Rose Revenue LLC. 30 days to attempt settlement of any billing dispute before disputing with any third-party credit/debit card company or bank. Should Rose Revenue LLC. receive a chargeback from a third-party credit/debit card company or bank on the customer's behalf before Rose Revenue LLC. has been given a chance to resolve the issue, Rose Revenue LLC. has the right to charge the customer for its time spent in resolving such disputes and any associated fees incurred by Rose Revenue LLC., in addition to the $50 chargeback fee mentioned above. Regardless of the outcome of the chargeback, Rose Revenue LLC. retains the right to collect on any Services or fees that are due. Rose Revenue LLC. may submit any disputed amounts to a collection agency. Once a chargeback has been received, Rose Revenue LLC. has the right to suspend the account until the matter is resolved.

 

Cancellation and Termination

You are solely responsible for properly canceling your account by login into the rose revenue portal to cancel your system. You can cancel your account subcription at any time by going to your www.RoseRevenue.com/dashboard portal, reminder if you cancel your system all data will be lost and if you decided to return the data is not able to be accessed again. We always recommend downgrading your system so you dont lose all the personalized work that was done. login to your profile and click on subscription button. If you require assistance for cancellation, it must be done with a 30 day notice to The Company to Billing@roserevenue.com. All of your content will  be accessible from the account until the current billing cycle ends. If you cancel your subscription before the end of your current paid period, your cancellation will take effect immediately and you will not be charged again. There will not be any prorating of unused time in the last billing cycle or refund if done past next billing cycle. In the case of a modification (i.e. paused subscription, discounts, promotions) on the billing cycles per The Company, arrangements will be made to cover account maintenance to conclude billing cycle. The Company, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of services, for any reason at any time. Cancellation of the subscription will result in the deactivation or deletion of your account and access to your account, deactivation of phone numbers, and the forfeiture and relinquishment of all content in your account. Upon cancellation, you will not be entitled to any return or refund of any amount that you have paid for the subscription and services, even if you have prepaid such amounts under a monthly, quarterly, semiannual, annual billing or payment arrangement with us. If a payment arrangement is made, the full amount will be charged at the time of cancellation.  Attempting to add a fake card or prepaid card to avoid being charged, violates the Terms and Conditions Agreement. The Company reserves the right to refuse services to anyone for any reason at any time. An email, text message or phone call does not constitute a cancellation of subscription.

Modifications to the Service and Prices

The Company reserves the right at any time, and from time to time, to modify or discontinue, temporarily or permanently, any part of the Service with or without notice. Prices of all Services are subject to change and messaging credits are subject to change based on the third party discretion.  The Company shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Content Ownership

We claim no intellectual property rights over the material you provide to the Service. All materials uploaded remain yours. The Company does not pre-screen content, but reserves the right (but not the obligation) in their sole discretion to refuse or remove any content that is available via the Service. 

 

INTELLECTUAL PROPERTY NOTICE

 

All images, text, designs, graphics, trademarks and service marks are owned by and property of Rose Revenue. LLC, or the properly attributed party. It is a violation of federal law to use any of our intellectual property in whole or in part, and modification of any materials contained on this site is illegal and may be prosecuted to the fullest extent permissible should we choose to do so, including asking for financial penalties (damages) and/or an injunction forcing you to stop using our intellectual property immediately.

 

You may NOT use our intellectual property in any way, which includes republishing any text, image, design or other property on another website, or posting a quote or image from our site to any third party website including social media. We have spent lots of time and money building the intellectual property located on this site and in order to maintain the integrity of it, we cannot allow any third party use.

INTEREST

Rose Revenue. LLC reserves the right to charge 10% interest per month upon any outstanding sum left unpaid on or after 30 calendar days from the due date. After 60 days of outstanding payment, Rose Revenue LLC reserves the right to send you to collections, upon which you will owe the total amount of any outstanding payments plus any collection costs including reasonable attorney’s fees.

General Conditions

Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis. Technical support is provided via email, and in some cases, video chats. You understand that the Company uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service. You must not modify, adapt or hack the Service. You must not modify another website so as to falsely imply that it is associated with the Service or the Company. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by the Company. We may, but have no obligation to, remove content and accounts that we determine in our sole discretion are unlawful or violate any party’s intellectual property or these Terms and Conditions. Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Service customer, Company employee or officer will result in immediate account termination. You understand that the technical processing and transmission of the Service, including your content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. We reserve the right to temporarily disable your account if your usage significantly exceeds the average usage of other Service customers. Of course, we’ll reach out to the account owner before taking any action except in rare cases where the level of use may negatively impact the performance of the Service for other customers. The Company does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected. You expressly understand and agree that the Company shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service. The failure of the Company to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision. The Terms and Conditions constitutes the entire agreement between you and the Company and governs your use of the Service, superseding any prior agreements between you and the Company (including, but not limited to, any prior versions of the Terms and Conditions). Questions about the Terms and Conditions should be sent to: billing@roserevenue.com